Introduction

Civil Engineering Hub 001 is an online civil engineering education platform based in Nairobi, Kenya. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website at civilengineeringhub001.com, you agree to this policy.

Information We Collect

We collect information you provide directly to us:

Your name and email address when you register, enrol in a course, or contact us
Billing information (name, address, phone number) when you make a purchase
Payment details processed securely through Paystack — we do not store your card information
Messages and enquiries you send us via our contact form or WhatsApp

We also collect information automatically:

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and links clicked
Referring website or search terms that brought you to our site
This data is collected via Google Analytics

How We Use Your Information

We use your information to:

Process your course and product purchases
Deliver digital products and grant access to course materials
Send you order confirmations and course access details
Respond to your enquiries and provide customer support
Send updates about new courses and products (only if you have opted in)
Improve our website, content, and services
Comply with legal obligations

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymised data including pages visited, session duration, and general geographic location. This data is used solely to improve our content and services.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Payment Processing

All payments are processed by Paystack, a secure payment gateway. When you make a purchase, you are subject to Paystack’s Privacy Policy and Terms of Service. We receive confirmation of your payment but do not store your full card details on our servers.

WhatsApp Community

If you join our WhatsApp community or channel, your phone number and display name will be visible to community administrators. We use WhatsApp only to share educational content and community updates. We do not share your WhatsApp details with third parties.

Cookies

Our website uses cookies to keep you logged in to your student dashboard, remember your preferences, and collect anonymised analytics data via Google Analytics. You can control cookies through your browser settings.

Data Sharing

We do not sell, rent, or trade your personal information. We share your data only with Paystack for payment processing, Google for anonymised analytics, and legal authorities if required by Kenyan law.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by emailing us.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at civilengineeringhub01@gmail.com.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

Civil Engineering Hub 001
Nairobi, Kenya
Email: civilengineeringhub01@gmail.com
WhatsApp: +254 731 393 520
Website: civilengineeringhub001.com